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Frequently asked questions

Is the kit safe for my pet?

Yes, completely. The pad uses a clean-touch ink that transfers a clear print without any mess, staining, or residue left on your pet's paw. It's safe for cats, dogs, and other small animals.

What size paws does it work for?

The kit works best for small to medium paws — ideal for cats and small to medium dogs. For very large breeds, we recommend working in sections or pressing gently to capture the full pad.

How do I get a clear print?

Press the paw firmly and evenly onto the black pad for 2–3 seconds, then transfer straight to the white card. Make sure your pet is calm and still — having a treat nearby helps!

Can I personalise the print?

Absolutely. Once you have the impression on the white card, you can write your pet's name and the date directly on the card with a fine-tip pen. Many customers also take it to a local print shop or framer to add custom text.

How long does the impression last?

The impression is permanent once transferred to the card. Kept out of direct sunlight, it will last for many years.

My print didn't come out well — what do I do?

Contact us at printedpaws@gmail.com — we'll help troubleshoot and may be able to send a replacement.

How long does delivery take?

1–3 business days processing, then 1–3 weeks delivery. You'll receive tracking once it ships.

What if my item arrives damaged?

Contact us within 7 days at printedpaws@gmail.com with a photo and we'll send a replacement straight away.

Where do you ship to?

We ship free to Australia, New Zealand, Canada, and the EU. Delivery times vary by location. Customs duties may apply for international orders.

Can I use this for multiple pets?

Each kit is designed for one use. If you have multiple pets, we recommend ordering one kit per pet — that way each one gets their own keepsake card.