Returns

Refund policy

Our promise

We want you to love your Printed Paws kit. If something isn't right, we'll make it right.

Damaged or faulty item

If your kit arrives damaged or defective, please contact us within 7 days of receiving it with a photo and we'll send a replacement at no charge — no return required.

Print didn't come out right

If you're not happy with your print, contact us at printedpaws@gmail.com — we're happy to help troubleshoot or send a replacement pad.

Change of mind

As each kit is a single-use item, we're unable to accept change-of-mind returns once an order has been placed. If you have questions before ordering, reach out and we're happy to help.

Refunds

Approved refunds (for damaged or faulty items) are processed within 5–7 business days back to your original payment method.